Skills

  • Banking
  • Customer service
  • Education
  • Project Management
  • Retail
  • Sales

Experience

Amos Obwoge

Work experience
  • Customer service representative at   Majorel
  • Taking calls, responding to emails, and chatting with customers to listen and provide solutions to their concerns.
  • Understanding and empathizing with the customer’s situation to effectively address their needs.
  • Documenting customer interactions and maintaining detailed records of inquiries, feedback, or resolutions.
  • Collaborating with other departments such as technical support, sales, or billing to resolve complex issues.
  • Troubleshooting technical issues and guiding customers through step-by-step solutions.
  • Resolving client concerns and providing the necessary guidance.
  • Continuously learning and updating product knowledge to better assist customers and improve service delivery.
  • Teaching consumers about the capabilities of the product to promote the sales of the product.

Related persons

Aron SinangeMicrosoft Word, English , Typing Skills