Experience

Amos Makwela

Work experience
  • Project Management
  • Supervising support and Network Technicians
  • Installation of indoor and outdoor fiber (SM & MM)
  • Installation of Network point (Aps, Camera, Data, Access)
  • Remote Support (Team viewer, Any Desk)
  • Laise with user for procuring Laptops or PC’s
  • Align SLA to clients or user’s needs.
  • Supporting Computer Labs and installing software updates.
  • Motivating for disposing IT Assets and make recommendation

Amos Makwela

Work experience
  • January, 2017 - December, 2018
  • Fulltime
  • Remote Support (Team viewer, Any Desk)
  • Lab Support (Net-op, Deep freeze, Clonezilla, Microsoft Deployment Toolkit, Windows Deployment Service, System center configuration manager, Microsoft Tune)
  • Hardware and Software Installation
  • Technical Support
  • Hardware maintenance
  • Software Support
  • User account management
  • Data backup and Recovery
  • Security management
  • Support User according to the SLA.
  • Laise with third party vendors

Amos Makwela

Work experience
  • February, 2015 - December, 2016
  • Parttime
  • Troubleshoot and resolve hardware and software issues for faculty, staff, and students.
  • Install, configure, and maintain computer systems, network equipment, and peripherals.
  • Provide technical support for classroom technology including projectors, smartboards, and audiovisual systems.
  • Manage user accounts, permissions, and access rights within the university's network infrastructure.
  • Conduct regular maintenance tasks such as system updates, virus scans, and data backups.
  • Collaborate with other IT staff to implement new technologies and upgrades.
  • Train faculty, staff, and students on the use of technology resources and software applications.
  • Maintain inventory of hardware, software licenses, and other IT assets.

Amos Makwela

Work experience
  • January, 2013 - January, 2015
  • Parttime
  • Maintenance of the computers in the computer laboratory and Personnel members
  • Installing of malfunction software and hardware, troubleshooting cable network WAN & LAN and peripherals of computers, working as a helpdesk on the Desk Top Computer, Trouble Shooting on Computer Laboratory and Personnel members, Windows 2003, Windows 8 and Windows 10
  • Training students in the computer lab on the following Software Programs (MS Office 2013, 2016
  • Including Word, Excel, PowerPoint, Accesses, and Windows 7) during class time and practice time. Administering the Computer Labs, booking of the time slot for the training.
  • Managing Printing in the Labs Administering the Assets of the Computer Labs.
  • Obtaining the quotations (Procuring) the IT equipment’s Procuring from the IT companies for and negotiate better price with suppliers.
  • Supervising lab assistant

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