About

As a compliance specialist, I coordinated the compliance of all required credentials for healthcare professionals on assignment. I supported a workload of 150-200 travelers, maintained 100% compliance on expiring documents, and delivered completed compliance files to facilities per timeline requirements. I have skills in time management, data entry, communication, and customer service. I am also the founder of Survivor Cards, a nonprofit that empowers and supports survivors of trauma, women, and children through mental health and diverse literacy advocacy. I direct all nonprofit programs and initiatives, such as card drives, walk scheduling and photo album delivery, and facilitate a trauma-informed curriculum. I partner with various agencies and entities, such as YWCA, Lighthouse Youth & Family Services, NYAP, and more, to provide 1000s of cards, resources and referrals for those in need. My latest initiative is Diversity Book Fairies of Cincinnati, a volunteer-ran network dedicated to getting diverse and traditionally banned books into the hands of children and families around the Cincinnati area via distribution to Little Free Libraries, classrooms, homes, recreation centers, places of worship, correctional facilities and more, for those otherwise lacking transportation and access. We believe that reading diverse literature is crucial for the development of empathy and understanding in young readers, and recognize the importance of seeing themselves as they are, represented in books. In 2023, we collected and distributed over 500 books to classrooms, correctional facilities and more! I have skills in crisis intervention, information and referral, and community outreach. I am passionate about making a positive impact in the world by combining my skills with my empathy.

Skills

  • Microsoft Office
    9
  • Project Management
    8
  • Healthcare Compliance
    8
  • compliance
    8
  • Active Listening Skills
  • Deescalation
    10
  • Computer Skills and Document Review
  • Time management and Organizational Skills
  • Auditing
  • Provider Relations
  • Credentialing
  • Medical Staff Credentialing
  • Accuracy and strong attention to detail.
  • JCAHO
  • Medical Terminology
  • Data Entry
  • HIPAA
  • Confidentiality
  • Canva
  • Excellent communication and interpersonal skills
  • Teamwork and Collaboration
  • Volunteer management
  • Information and referral
  • Community outreach and patient advocacy.
  • Psychological first aid and crisis intervention
  • Office Administration
  • Suicide Prevention

Experience

Alyson Wick

Work experience
  • October, 2023 - October, 2024
  • Fulltime
  • Maintained a workload of 150-200 workers on assignment
  • Internally audited to maintain 99% compliance average, compared to team average of 96%
  • Coordinated compliance of all required credentials, such as state licenses, onboarding forms, security agreements, drug screens and background checks, on average around 100 per month
  • Performed 10 nurse evaluations and collected 30 reference weekly
  • Produced 50+ new start packets per facility timeline requirements

Alyson Wick

Work experience
  • November, 2021 - September, 2023
  • Fulltime
  • Managed a workload of 150 workers on assignment
  • Maintained 99% compliance average, compared to team average of 94%
  • Oversaw subcontractor needs ensuring accuracy and legal compliance, administered new contracts and provided biweekly updates to clients
  • Expedited credentialing for “fast start” workers at hospitals with urgent staffing needs, ensuring ER and ICU departments could maintain emergency services
  • Awarded Employee of the Month and High Performance Awards 6 times due to excellent customer service to both client and subcontractor partners

Alyson Wick

Work experience
  • Surpassed 1,000 cards distributed per year to organizations serving survivors of trauma, including YWCA, NYAP, Lighthouse Youth & Family Services, Clermont County Veterans Services, etc. to provide hope, healing and solidarity
  • Founded nonprofit serving survivors of trauma
  • Achieved and maintained 501c3 tax exemption and statewide charitable giving status
  • Organized 20+ volunteers for biannual fundraiser efforts, including silent auctions and online fundraisers
  • Directed all 5 nonprofit programs and initiatives, including card drives, walk scheduling and album delivery
  • Facilitated free trauma-informed classes to 10+ groups per year, using co-authored curriculum with average attendance of 25 individuals per class, teaching youth how to recognize trauma in their communities, connect to resources and be good neighbors
  • Maintained website, monthly newsletter, 4 social media accounts and all marketing
  • Surpassed 1,000 cards distributed per year to organizations serving survivors of trauma, including YWCA, NYAP, Lighthouse Youth & Family Services, Clermont County Veterans Services, etc. to provide hope, healing and solidarity • Founded nonprofit serving survivors of trauma • Achieved and maintained 501c3 tax exemption and statewide charitable giving status • Organized 20+ volunteers for biannual fundraiser efforts, including silent auctions and online fundraisers • Directed all 5 nonprofit programs and initiatives, including card drives, walk scheduling and album delivery • Facilitated free trauma-informed classes to 10+ groups per year, using co-authored curriculum with average attendance of 25 individuals per class, teaching youth how to recognize trauma in their communities, connect to resources and be good neighbors • Maintained website, monthly newsletter, 4 social media accounts and all marketing
  • Skills: Computer Literacy · Marketing · Active Listening · Attention to Detail · Telephone S

Alyson Wick

Work experience
  • September, 2019 - November, 2021
  • Fulltime
  • Executed ~90 job submittal packets per day
  • Maintained 97% compliance average, with audit maintenance and database upkeep, compared to 95% team average
  • Supplied administrative support for 40+ recruiters daily by maximizing smooth office operations, preparing resumes and applications
  • Reviewed 5 job boards with ~50 jobs monthly for accuracy and updated requirement matrixes regularly
  • Partnered with QA, recruiting and credentialing departments ensuring smooth business operations, compliance and streamlined processes
  • Completed 20 references per day by phone call, text and email
  • Multitasked and prioritized multiple ongoing projects weekly with excellent time management in a face-paced environment under tight deadlines

Alyson Wick

Work experience
  • Provided clinical support and evaluations to 20 staff members, filed timesheets for payroll, assigned continued education as needed
  • Fielded and resolved 30 consumer complaints as grievance officer, resulting in 97% satisfaction rate and 5 star rating
  • Served agency as fiscal support staff; analyzed budgets, prepared fiscal reports and managed liquid consumer funds (~$15,000 a year) to ensure conformity with board funded monies
  • Ran reports on 500+ calls, texts and emails per month for evaluation of all staff clinical documentation, ensure call quality, resource referral accuracy and client safety, and delivered summaries to the board, • grant supplies and funders
  • Created meeting agendas for 3 teams, sent calendar invites daily and rented meeting rooms twice monthly

Alyson Wick

Work experience
  • Delivered crisis counseling and restored emotional support to 50~ consumers daily via phone call, text, email and in person at our two physical locations
  • Supplied information and referrals linking 20~ consumers per day to agencies and nonprofits that could serve resource gaps
  • Supported around 30 consumers a month by enrollment into a suicide follow-up program, called on a scheduled, routine basis and connected to resources as needed
  • Maintained and ordered supplies for 4 hotline food and hygiene pantries to serve ~40 consumers per month
  • De-escalated 3 high-risk suicide call clients per by provision of crisis counseling, de-escalation and completed life-prolonging, suicide risk assessments on lower-risk callers
  • Demonstrated clerical skills, creating and maintaining clinical case note cards and routing calls

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