About

With multiple years of experience as a personal assistant across various leading international companies spanning diverse sectors, I have acquired extensive expertise in customer service, business operations and event management. My background also includes proficiency in compliance procedures, as well as handling billing, financing, project management and sales tasks.

Skills

  • Фінанси
  • IT
  • Administration
  • Accounting
  • Project Management

Experience

Алина Титаренко

Work experience
  • managing customers from the very beginning of partnership, including collecting documents for compliance processes, contract signing, invoice issuance, and deal closure for two markets – Ukrainian and international;
  • conducting and controling compliance procedures with counterparties;
  • preparing agreements, invoices, commercial reports, and all necessary documents for customers – Ukrainian and international markets;
  • processing and controlling payments with counterparties;
  • registering documents with counterparties;
  • organizing signature of all necessary documents;
  • assisting with customs clearance, obtaining permits and licenses;
  • assisting to the financial department;
  • providing daily administrative support to employees;
  • assisting with various aspects of in-house events;
  • organizing travel arrangements, including booking flights, cars, and making hotel and restaurant reservations.

Алина Титаренко

Work experience
  • Personal & Billing Assistant (litigation and dispute resolution practice) at   Law firm DLA Piper
  • Providing daily administrative support to employees, including:
  • controlling all the billing processes of the practice;
  • preparing invoices for clients;
  • completing cashier forms and arranging payments of counterparties' bills;
  • monitoring and recording the time spent by employees on various projects or tasks;
  • coordinating the flow of documents and organizing file storage;
  • arranging business trips and handling visa matters;
  • managing the schedule of the Head of Practice;
  • coordinating incoming calls and emails;
  • compiling reports on ongoing work with the company's lawyers and its clients;
  • assisting with various aspects of in-house events;
  • helping the reception desk with their daily tasks if necessary;
  • assisting with filing, scanning, copying, printing, and translation of documentation upon request;
  • carrying out other official assignments delegated by the Head of Practice;
  • performing other administrative tasks upon request.

Алина Титаренко

Work experience
  • organizing and preparing the office workspace, including checking office equipment, ensuring sanitary conditions, and monitoring compliance with safety regulations;
  • managing the CRM system by ensuring timely data input from employees, generating reports, and overseeing payment control;
  • handling various office tasks such as filing, report generation for presentations, meeting setup, and inventory reordering;
  • providing real-time scheduling support by managing appointments and preventing conflicts;
  • arranging travel arrangements, including booking flights, cars, hotels, and restaurants;
  • screening phone calls and directing callers to the appropriate contact;
  • greeting and assisting visitors;
  • maintaining polite and professional communication via phone, email, and mail;
  • registering incoming and outgoing documentation;
  • overseeing employee data input, reporting, and payment control;
  • managing staff schedules;
  • monitoring cleanliness and tidiness in the office;
  • providing consultation to visitors regarding the services offered;
  • ensuring the safety of material assets;
  • carrying out other official assignments delegated by the Managing Partner.

Алина Титаренко

Work experience
  • greet and welcome guests;
  • direct visitors to the appropriate person;
  • answer, screen and forward incoming phone calls;
  • provide basic and accurate information in-person and via phone / email;
  • receive, sort and distribute daily mail / deliveries;
  • maintain office security by following safety procedures and controlling assets via the reception desk;
  • order front office supplies and keep inventory of stock;
  • perform other clerical receptionist duties such as fling, photocopying, transcribing and faxing.

Алина Титаренко

Work experience
  • January, 2016 - October, 2017
  • Fulltime
  • establishing a comprehensive sales operations framework from inception, including setting up database systems and formulating sales and marketing strategies;
  • handling the processing of applications received through the website;
  • providing customer consultations regarding the product, advising on the best options considering price, quality, or interior requirements;
  • determining optimal selling prices for products;
  • managing customer relationships from the initial meeting through the expiration of product guarantees;
  • organizing and overseeing the delivery and installation of goods;
  • facilitating the collection of surcharges.

Related persons

Игорь Титаренко
ЄВГЕН БУРЧАК
Валерия КарпенкоRecruiter at ProfiConsulting Рекрутинговое агентство