About

A dedicated professional with over 6 years experience in sales and customer services. A multi-faceted customer specialist with strategic planning, team leadership, Excel, MS word, PowerPoint, CRM and sales project management.

Skills

  • Customer service
    9
  • Sales
    9
  • Customer support
    9
  • English

Experience

ADAEZE FAVOUR

Work experience
  • *Negotiating all contracts with prospective clients.
  • *Giving sales presentation to a range of prospective clients.
  • *Preparing and submitting sales contracts for orders.
  • *Answering clients questions on credit terms,product,prices, and a availability.

ADAEZE FAVOUR

Work experience
  • *Managed a team of representatives, offering customer support to guarantee quality service to customer.
  • *Resolving customer complaints, by escalating to the relevant units and carrying out first contact resolution.
  • *Organised trainings
  • *Created policies and procedures for the customer service team.

ADAEZE FAVOUR

Education
  • Business Administration

ADAEZE FAVOUR

Education
  • October, 2006 - January, 2011
  • Fulltime
  • Mass communication

Related persons

Seyi KejiFinance Executive at Medprime Diagnostics