Skills

  • Monitoring and Evaluation (Data Management)
    3
  • MySQL
    5
  • Excellent communication and interpersonal skills
    8
  • Excellent report writing and presentation skills
    6
  • Experience in data analysis with SPSS & Excel
    7
  • Project Monitoring & Evaluation training
    6
  • IT support specialist
    8
  • Active Listening Skills
    9
  • English
    9

Recommendations

arinda boaz

 11/9/2025
Provided a score of  
10
  for ABIGABA BARBRA

Ssejjengo Kennedy

 10/18/2024
8

"I was extremely impressed with the level of service I received from your customer care team. The officer who assisted me was not only knowledgeable but also patient and understanding. They took the time to explain all the options available to me and made sure I fully understood each step of the process. Their professionalism and positive attitude turned what could have been a frustrating experience into a very pleasant one. It's clear they genuinely care about helping customers. Thank you for providing such excellent service!""

6 recommendations in total
See all recommendations

Experience

ABIGABA BARBRA

Work experience
  • Managing and supporting the account opening and closure processes for existing and new to bank customers while ensuring strict adherence to the bank’s guidelines.
  • Open new customer accounts and process related paperwork
  • Assist customers with online banking and mobile app navigation
  • Resolve customer complaints in a professional and efficient manner
  • Cross-sell bank products and services to customers based on needs
  • Refer customers to appropriate bank staff for more complex issues
  • Complete daily reports of transactions and customer interactions
  • Adhere to all bank policies and procedures
  • Maintain confidentiality of customer information
  • Stay up-to-date on bank products, services, and promotions

ABIGABA BARBRA

Education
  • Data analysis
  • reporting

ABIGABA BARBRA

Work experience
  • September, 2018 - December, 2022
  • Fulltime
  • Maintains the security and preservation of company’s computer networks/data systems.
  • Develops procedures that promote the proper use and care of equipment/software.
  • Advances the company’s professional image. Maintains open/effective communications. Uses
  • Problem-solving techniques to tactfully address and resolve questions/concerns.
  • Ensures hardware and software compatibility. Receives, inspects, and tests equipment/software. Facilitates construction/installation activities. Prepares support documentation (e.g., date installed, location, upgrades, etc.).
  • Designs wired/wireless networks. Oversees the installation and maintenance of network connections (e.g., servers, hubs, routers, voice/data switches, video feeds, wiring, etc.).
  • Assists staff with database/spreadsheet applications. Creates specialized reports. Develops customized programming as needed. Ensures the accurate/timely backup of all data systems.
  • Performs other specific job-related duties as directed.

ABIGABA BARBRA

Work experience
  • Receive cash and Cheque deposits from customers in line with the cash management policy.
  • Pay out cash to customers in line with the cash management policy.
  • Receive and verify cash from strong room/ reserve every morning in line with the cash management policy.
  • Balance cash at the end of the day in line with the cash management policy and procedures.
  • Conduct money transfer transactions in line with the money transfers policy.
  • Receive and attend to customers’ inquiries, complaints and requests in line with Shuuku Cooperative Savings & Credit Society Limited policies.
  • Open customer accounts in line with the account opening procedures.
  • Enter the customer details, photos and signatures into the system in line with account opening procedures.
  • Grow the customer base by cross selling Shuuku Cooperative Savings & Credit Society Limited products to them.
  • Record, forward suggestions from customers and follow up in line with customer care strategy.
  • Provide documents used in credit society to customers in line with Shuuku Cooperative Savings & Credit Society Limited policies and procedures.

ABIGABA BARBRA

Work experience
  • February, 2017 - February, 2017
  • Parttime
  • Created spreadsheets, verified and entered data into the database.
  • Keeping track of received patients’ files and registers that are used for data record and entry.
  • Preparing and sorting patient’s files and registers
  • Ensuring completeness, consistency and accuracy of data captured in the system.
  • Retrieved data from the database and perform regular backups to ensure there is data preservation.
  • Sorted and organized paperwork after entering the said data to ensure it is not lost.
  • Updated already existing data.
  • Prepared source data for computer entry by compiling and sorted information; established entry priorities.
  • Maintained data entry requirements by following data program techniques & procedures

ABIGABA BARBRA

Education
  • September, 2013 - October, 2016
  • Fulltime

Related persons

arinda boaz

 11/9/2025
Provided a score of  
10
  for ABIGABA BARBRA

Ssejjengo Kennedy

 10/18/2024
8

"I was extremely impressed with the level of service I received from your customer care team. The officer who assisted me was not only knowledgeable but also patient and understanding. They took the time to explain all the options available to me and made sure I fully understood each step of the process. Their professionalism and positive attitude turned what could have been a frustrating experience into a very pleasant one. It's clear they genuinely care about helping customers. Thank you for providing such excellent service!""

6 recommendations in total
See all recommendations