Skills

  • Customer service
  • Restaurant
  • Retail
  • Sales
  • Sales Automation

Recommendations

A Nyokabi

5/27/2024
10

"Best performance "

Experience

Abby Mwangi

Work experience
  • Key results;
  • managing a busy front of house, consistently scoring 5/5 in customer satisfaction surveys
  • handling customer complaints
  • maintained high standards of hygiene by thoroughly sanitizing tables and seating between customers
  • greeted customers, took orders and answered questions about the menu or allergens
  • communicated with kitchen staff directly and electronically

Abby Mwangi

Work experience
  • Key results:
  • Achieved to bring in four clients
  • Personally billed over Kshs 100,000 since starting position.
  • Demonstrated resilience and ability to upsell events opportunities, consistently meeting KPIs set for adding more value to sales.
  • Significantly improved negotiation skills, regularly converting customers from point of enquiry to sale.

Abby Mwangi

Work experience
  • DUTIES;
  • Serving customers.
  • Unloading deliveries.
  • Stacking shelves and replenishing stock.
  • Answering customer queries.
  • Advising customers.
  • Making sure everything is clean and tidy.
  • Ordering stock.
  • Dealing with refunds.
  • KEY RESULTS;
  • Responding to customer queries about a range of products.
  • Keeping shelves stocked and all products available.
  • Cleaning the shop floor after any incidents.
  • Disposing of produce that had exceeded its shelf life.
  • Working with Food Services to serve hot food to customers.

Related persons

A NyokabiHospitality, Restaurant, Sales
mathew karanjaAgriculture, Healthcare, Marketing

A Nyokabi

5/27/2024
10

"Best performance "