About

I am a highly experienced post graduate with close to a decade experience in Partnership engagement, Corporate partnerships and Project management. I am a sustainability enthusiast and eager to work with organizations supporting financial inclusion, Impact investing and Sustainable development goals. I am passionate about stakeholder engagement as a key driver in business growth and profitability

Skills

  • Project Management
  • Partnership and Stakeholder mapping
  • Sales and Relationship Management
  • Investment Management
  • sustainability
  •  Key Account Management
  • English
    9
  • Kiswahili
    9

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Experience

Alex Muthike

Work experience
  • Supporting SME businesses in partnership engagement processes for business growth
  • Providing strategic advice on sustainable finance and green products
  • Providing businesses with expert guided solutions on customer lifecycle and relationship management
  • Facilitation of trainings on customer service, emotional intelligence, telephone etiquette
  • Supporting in identification of critical tasks and organizing resources to achieve operational efficiency
  • Providing technical support in marketing projects such as content creation & Product documentaries
  • Advocacy for Social and environmental impact on business strategies
  • Consistently looks for opportunities to translate operational feedback into business strategy
  • Providing content writing services based on market research and organization target audience
  • Negotiating contracts with key clients and meeting established deadlines for the fulfillment
  • Creating awareness on stakeholder changing needs and alignment of business strategy

Alex Muthike

Work experience
  • Client Experience
  • Creating team synergy with all partners to achieve high impact customer metrics
  • Cold calling and collation of feedback to improve overall client experience
  • Proactively supporting in contacting clients for pricing in foreign currency transactions and offering the optimum pricing based on market trends
  • Acting as a one stop shop for all client enquiries, complaints and service requests
  • Corporate Sustainability
  • Advancing sustainability efforts through innovation and delivering tangible solutions
  • Engaging in accelerated learning opportunities towards advancement of knowledge for SDG integration
  • Research and advocacy of Social & environmental impact on Product development
  • Representing Absa bank in the UN global compact innovator program on sustainability - 2021
  • Connecting with other businesses and collaborating on innovative projects relating to SDGs
  • Achievement of high impact ESG and sustainability goals in Absa product development
  • Building work relationships through coaching, mentoring, peer to peer interactions on sustainability and innovation
  • Business Development
  • Representing Relationship teams in client and partnerships meetings
  • Establishing and developing sales opportunities to meet the client needs, introducing and working in conjunction with the Relationship manager
  • Generating revenue growth in assigned high-net worth individual portfolios and championing adoption of digital platforms
  • Using financial techniques to improve sales revenue
  • Finance & Compliance
  • Supporting investment decisions through credit assessments and financial modelling
  • Review of clients credit application, financial statements and supporting the team in credit papers
  • Carrying out due diligence during client onboarding in line with organizational policies
  • Implementation environmental compliance policies internally by supporting the creation of trainings for Premier service team
  • Ensuring compliance in documentation for large transactions and Money Laundering policy.
  • Project Management
  • Providing technical input on corporate sustainability projects
  • Strategic advisory on strategic areas for green finance projects in consumer lending
  • Championing collation of feedback and assumption testing in creation of new customer products
  • Identification of opportunities for service improvement through innovative financial products
  • Designed a social impact investing program on financial inclusion targeting bottom of the pyramid clients – adopted by timiza app lending in Absa bank - 2021

Alex Muthike

Education
  • Project planning, Management, monitoring & Evaluation

Alex Muthike

Work experience
  • August, 2013 - December, 2013
  • Fulltime
  • Championing Customer experience processes and liaison with internal departments to exceed expectations
  • Implementation of banks product promotional plans, lead generation and cold calling
  • Guiding and advising on suitable financial solutions for customers
  • Proactive client engagement and evaluation for market situations and relay of feedback
  • Evaluating clients applications on Loan, credit card and account application in line with compliance
  • Accurate processing of client transactions both local and international

Alex Muthike

Education
  • Accounting, Financial analysis, performance management

Alex Muthike

Education
  • August, 2006 - December, 2009
  • Fulltime

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