About

I hold a BSc in Public Administration from the University of Nigeria Nsukka. I am passionate about cybersecurity, online security, technology, and digital marketing. I quickly adapt to my environment and love to work with an organisation that encourages growth, initiatives and personal development. I am discreet, resilient, resourceful and give my best to ensure that whoever I work with accomplishes their objectives.

Skills

  • English

Experience

Arinze Iroka

Work experience
  • I worked with the customer service personnel to improved client satisfaction scores by 5% through implementing a new client feedback system and resolving issues promptly.
  • I developed and implemented a new workflow system that reduced project completion time by 20%.
  • My team productivity by 10% through coaching, providing additional training, and fostering a collaborative environment.

Arinze Iroka

Work experience
  • 1. I Improved online engagement of the company on
  • Facebook and WhatsApp. As the social media manager of
  • the company. I create and curated valuable contents and engage
  • followers daily, aimed at converting them
  • into paying customers.
  • 2. Developed and executed impactful social media campaigns across
  • multiple platforms, resulting in a significant 20% increase in brand
  • awareness.
  • 3. I created a WhatsApp group for the company that has help the company gain new customers, engage existing customers in a more personalized way.
  • 4. I created a detailed catalogue of the product and services offered by the organization, which gave them more visibility and also improved the rate of customer response by the customers service personnel.
  • 5. created and published different formats of marketing materials such as explainer video, slide presentation, banner/flyers, and brochures.

Arinze Iroka

Work experience
  • January, 2020 - December, 2021
  • Fulltime
  • I motivated and guided my team of employees, fostering a collaborative and productive work environment.
  • while working here, I identified and addressed operational bottlenecks, implemented solutions to improve efficiency and productivity.
  • I championed safety protocols and ensured their rigorous implementation within the workplace.
  • I streamlined communication with clients, provided regular updates on recycling processes, and addressed their concerns promptly, leading to higher satisfaction scores.

Arinze Iroka

Education
  • BSc in Public Administration

Arinze Iroka

Education