Skills

  • Accounting
  • Banking
  • Business Development
  • Customer service
  • Finance
  • Data Analysis
    8

Recommendations

Felix Kip

12/30/2022
10

"Very professional holding high level of integrity."

Experience

30208794 Faith

Work experience
  • Head of branch credit committee.
  • Championing small and medium enterprise loans sector in the branch.
  • Ensuring quality is maintained in terms of loans issued to maintained a good portfolio and quality loan book
  • Approving loans after proper analysis to enable disbursements
  • Staff management in terms of profitability,intergrity,customer delight and professionalism
  • Designing innovative products and services
  • Drive business targets through strict Turn Around Time observance and high-level service delivery standards.
  • Ensure excellent customer experience is maintained at all times.
  • Monitoring non-performing loans across branch portfolio.
  • Reactivation of dormant and inactive accounts to maintain a high retention of onborded customers.

30208794 Faith

Work experience
  • Providing excellent customer service at all times.
  •  Delivering set salestargets in loan asset disbursements
  •  Ensure customer data is up to date at all times.
  •  Submission of daily reports to regional relationship manager.

30208794 Faith

Work experience
  • October, 2018 - September, 2020
  • Fulltime
  • Delivering set sales targets in loan disbursements and quality loan book. Seeking customers’ feedback on products and services offered by the organization.
  • Actively participating in marketing campaigns to ensure clients are well informed of the product portfolio.
  • Providing daily sales reports.
  • Providing excellent customer service at all times

Related persons

Brian KorirAccounting, Banking, Customer service
Felix KipCustomer service
FREDRICK MURIITHIFreelance Researcher at NA
Brian BarnoDirect Sales Representative at KCB Group

Felix Kip

12/30/2022
10

"Very professional holding high level of integrity."