System Operator - Night Shift
Job Description
Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games.
Night shift operating hours 6pm to 6am 
  Intralot offers a competitive benefits package that includes:
- Medical, Dental & Vision Insurance 

- 6% 401k Match

- Paid Holidays & Vacation

- Paid Sick, Short/Long Term Disability

- Employee Assistance Program

- Maternity/Paternity Leave

- Discount Programe


Education, Training and ExperienceHigh school diploma; and one (1) year related experience, Bachelor’s degree in Computer Science, IT, or similar field preferred; or equivalent combination of training and experience. 
Knowledge, Skills and AbilitiesWillingness to learn new methodologies and software applicationsKnowledge of networking and data communicationsAbility to troubleshoot utilizing documented proceduresEffective communication skillsPC and other peripherals troubleshooting skillsProficiency with Microsoft Office suiteKnowledge of various operating systems
Duties and Responsibilities Provide technical support for systems, including the following:Monitor and troubleshoot telecommunication devices (3G/4G, DSL, Satellite)Verify data integrity across several systemsAssist with Quality Assurance testing of new Lottery terminal softwareGenerate system reports based on customer, management, or development requestsOperate proprietary Intralot, Inc. software applicationsMonitor system hardware availabilityProcess customer requests such as new installs, removals, or change of ownershipsWork closely with Field Service Technicians by phone to install or troubleshoot equipmentFollow documented checklists and procedures for all daily work assignmentsAssist Call Center Operators with answering incoming calls from stores that require assistanceMust be able to work nights and weekends in 12-hour shiftsOther miscellaneous duties may be assignedEmployment Eligibility VerificationMust possess valid documentation to establish identity and U.S. employment eligibility.