Key Duties and Responsibilities:

Ensure there is a welcoming, friendly and professional office environment for visitors.
Provide detailed information on medical services, procedures, insurance, and other relevant offerings provided by the organization.
Manage and organize office records, files, and documents as well as Manage patient registration, admissions, and discharges.
Collaborate with the insurance department to Verify patient demographics and insurance information.
Answer phone calls, address patient inquiries and concerns, and direct calls and other communications to the appropriate departments.
Maintain and update records, databases and filing systems and ensuring accuracy and confidentiality.
Collaborate with the Finance department in terms of processing claims, billing and filing invoices.
Assist in preparation and monitoring of budgets, expense reports and financial documentation.
Maintain cleanliness and organization of the office area.
Participate in quality improvement initiatives provided by the organization.
Liaise with Vendors and suppliers, Maintain office supplies and handle procurement service delivery and maintenance of necessary items.
Assist with the preparation of reports, presentations, and documentation for meetings.
Maintain and update databases and filing systems as required.