This Commercial Officer will be responsible for gathering, preparing and presenting data from internal and external sources to identify and monitor market and economic conditions relevant to national and global trends in the transportation and supply chain industry. The officer will also be responsible for negotiating competitive rates and value propositions for clients to maximise revenue and profits for Multilines.

Relate to clients and understand their concerns and bring them to the attention of the respective officers in Multilines.
Conducting business reviews and surveys to ensure clients are satisfied with Multilines’ services.
Gather data from internal and external sources to identify and monitor market and economic conditions relevant to national and global trends in transportation and supply chain.
Develop and maintain relationships pertinent to staying informed with ongoing trends in the freight economy. This includes data providers and market experts as well as shipper and carrier contacts.
Monitor and forecast freight and logistics market and other macroeconomic trends.
Perform trend analysis on business operations to support internal strategic initiatives and process improvement.
Leverage data to review business trends, variance in trends and dig into reasons of variance with potential actions for the business.
Convert complex data and findings into understandable tables, graphs, and written reports for stakeholders across the business to absorb and apply.
Record and communicate feedback on market research calls with clients in the SAP Business One system in order to help build a better product and also develop new business with these clients.
Coordinate clients and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
Generating cost sheets and quotations within an ERP system.
Participate in tendering processes.
Negotiating prices with clients to ensure maximum revenue for Multilines.
Purposefully visit clients and/or arrange meetings regularly to ensure continuous engagement with clients and to forecast future business with them.
Develop, monitor and update the list of clients with an ERP system categorising as appropriate for quality assurance.