Actively participate in the recruitment and selection process of new sales agents in the region.
Onboard all new sales agents by scheduling the orientation process, training the agents on the sales process.
Assist in the development of a training curriculum and ensuring the training conducted is as per the training curriculum.
Do data clean up for your region to ensure that Sales Agents are properly mapped according to the cluster that they currently belong to every week.
Using the data on BI and Learning Management Platforms to develop the individual coaching plan for each sales agent and ensure all resources needed by the agent are provided.
Coaching each agent by observing what they are doing and providing guidance whenever needed.
Identifying the knowledge gap among the sales agents by spending more time with them in the field and giving a necessary recommendation in filling the gaps.
Developing training materials, conducting training sessions, evaluating and recommending areas for improvement.
Supporting the training financial objective by ensuring training activities are within budgets allocated and controlling costs.
Ensuring all training done is towards achieving the sales strategy in place and reporting on the impact of the training program.
Developing training courses, uploading on the learning management system and assigning the courses to respective departments.