About the role  
We are looking for a Social Media Community Manager to grow and manage a global community of online supporters and to develop and deliver social media strategy to promote Sightsavers’ work. This is an exciting opportunity for a social media professional who has experience of using paid and organic social media to grow audiences and deliver engaging social media campaigns for a professional brand or organisation. You’ll be passionate about using social media to make the world a more inclusive place and may be looking for the opportunity to develop your creative and strategic social media skills.  
Key duties of the Social Media Community Manager role will include:  
Community Management 

Developing and leading on the delivery of Sightsavers’ Global Social Media Approach on assigned channels 
Protecting and enhancing Sightsavers’ reputation globally, responding quickly and effectively to potential reputational risks 
Ensuring channel output is on-brand with a strong emphasis on accessibility and inclusion. 

Content production and social media strategy 

Managing the production of social media posts  
Use audience insights to offer evidence-based solutions to communications problems and proactively contributing to communications campaign planning 
Developing, implementing and evaluating social media strategy to communicate one of Sightsavers’ thematic areas of work (eye health, neglected tropical diseases and disability inclusion) 
Identifying opportunities to engage new supporters online 

Essential: 

Proven track record of creative development and delivery of social media project or campaign management experience within a professional organisation  
Excellent storytelling ability  
Project management and content production skills, including photo and video editing tools (such as Adobe Photoshop/Premiere Pro or similar) 
Experience in using social media to grow, steward and convert an engaged supporter or customer base 
Knowledge of national and international social media 
Experience working with stakeholders to deliver strategic, audience-led social media communications 
Ability to use learnings from social media monitoring and analysis to continually optimise social media content 
Ability to work independently in a fast-paced environment. 

 Desirable: 

Fundamentals of fundraising and campaigning within the INGO/wider charity sector 
Experience in using social media internationally to grow a global audience base 
Experience setting an agile social media strategy 

Closing date: Sunday 26 March 2023