Key Roles and Responsibilities

Team supervision for optimal performance
Offering technical support to investigation team
Responding to queries that require technical response
Fraud investigation and reporting
Visiting scene of accident to collect factual data and conduct in-depth analysis
Working with cross-functional teams to ensure investigation processes are efficient
Any other responsibilities will be communicated to the Officer from time to time.

Person Specifications
Academic Qualifications

University degree in Forensics Investigations / Criminology & Security Studies or equivalent from an institution recognized by Commission for Higher Education.

Professional Qualifications

Diploma in insurance or its equivalent
Member of a relevant professional body

Experience

Minimum four (4) years’ relevant experience in an established investigations practice
Experience in the insurance industry will be advantageous
Excellent knowledge and understanding of contemporary risk management principles, practices and reporting

Skills and Attributes

Excellent communication and interpersonal skills
Excellent planning and organization skills
Excellent problem solving and decision making skills
Excellent knowledge of industry rules and regulations
Results oriented and customer focused
Excellent analytical and fraud detection skills,
Strong supervisory and leadership skills in managing team/department performance