Job brief

 

We are seeking a dynamic, organised, and creative individual to join our team as a Receptionist and Social Media Coordinator. This role combines front-office duties, administrative support, and the responsibility for managing and creating content for the company’s social media platforms.

Responsibilities:


Develop, create, and schedule content for social media platforms that align with the company’s brand and marketing objectives.
Engage with followers and respond to inquiries promptly, maintaining a positive brand image.
Monitor and analyse social media trends and competitors to ensure our content stays relevant and engaging.
Track and report on social media metrics, creating regular reports on engagement, reach, and campaign effectiveness.
Coordinate with the marketing team to ensure alignment with marketing strategies and goals.
Organise and manage social media campaigns, contests, and promotions.
Ensure consistent branding and messaging across all social media platforms.


Skills and Qualifications


HND/BSc in Office Administration, Social Media Marketing, or a related field is preferred.
Minimum of 2years of proven experience as a Social media manager
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and social media platforms and management tools (Facebook, Instagram, LinkedIn, Twitter).
Strong written and verbal communication skills with a creative and engaging writing style.
Knowledge of basic social media analytics and reporting.
Ability to prioritise and manage multiple tasks in a fast-paced environment.
Strong attention to detail, organisational skills, and problem-solving abilities.
Creative, with the ability to think outside the box for social media content.
Ability to work collaboratively in a team environment.