Job Summary

We are hiring for a Female Customer Service Representative, the job holder will be the first point of contact for a luxury brand in a high brow location of Lagos.
Above all, her personality must strike a strong first impression on the company's customers/clients at all times.

Responsibilities

Be the first point of contact with guests
Ensure that the front desk is tidy and organized at all times
Ensure that clients are satisfied with their requests and enquires
Interact with vendors about products and delivery logistics
Issue and receive courier packages
Model luxury items in exotic display glasses
Attend to requests across several channels of communication including email and Social Media
Follow-up communication about product satisfaction with clients
Manage clients' information systems
Ensure prompt delivery of items to clients locations
Pitch other available luxury items to clients with active purchases
Model the business on Social Media (Especially IG)

Qualifications

BA / B.Sc / HND
1-3 years in a similar position
Neat and presentable
Females below 35 yrs only
Being a resident of Lekki is an added advantage.

Requirements and Skills:

Confidence to mingle with public figures and celebrities
Strong knowledge of MS Office suite
Excellent interpersonal skills
Excellent numerical skills
Excellent communication skills
Excellent self-presentation
Excellent time management skills
Excellent client management skills
Excellent problem-solving skills
Excellent knowledge of Instagram.