Job Description

answering calls, taking messages and handling correspondence
maintaining diaries and arranging appointments
typing, preparing and collating reports
filing
organising and servicing meetings (producing agendas and taking minutes)
managing databases
prioritising workloads
implementing new procedures and administrative systems

SKILLS

Good communication, customer service and relationship-building skills
Teamworking skills
Organisation and time management skills
Attention to detail
Negotiation skills
Assertiveness
Flexibility
Tact, discretion and diplomacy
The ability to be proactive and use your initiative: to see what needs doing and to do it