We seeking energetic Administrative Officers who are recent graduates to undertake a wide range of tasks including:


Receive and make phone calls from/to customers, and attend to their requests promptly and politely, whilst ensuring customer satisfaction
Monitor and track customer vehicles 
Assist the Sales Team in handling issues from customers related to customer enquiries, report generation, service subscriptions, and so on
Carry out efficient and accurate updates based using our different platforms
Generate detailed reports upon request by our customers
Make on-the-spot judgments regarding the immediate action required when incidents arise


Responsibilities


Keep the office and its contents safe
Manage the company's customers whilst on duty and escalate extra-ordinary issues.
Knowledge of geography, with the ability to analyze and interpret mapping data
Strong customer relation skills, analytical with problem solving skills
Ability to work shifts, under pressure, and in a stressful environment
Basic knowledge of tracking systems
Ability to think on your feet, remain calm and assertive and assist customers in all situations


Qualifications


Minimum post 2 years post qualification experience in Bsc/HND in Computer Science, Geography, Management Information Systems, Information Technology, Administration, etc
Excellent written and oral English skills, and the ability to remain calm and focused under pressure
Must be Cordial with excellent communication skills
Available to work both weekends and overnight
Computer literate with above average IT skills, and proficient in the use of Microsoft Excel 


Requirements

The ideal candidates:


Must be young and energetic
Must be resident in Lagos 
Must be of extremely high integrity, confident, corporate appearance and motivated for the job
Must be high calibre graduate with high level IT skills