Education and Experience:


Matric / Grade 12 (Bachelor's degree advantageous)
At least 5 years’ experience in the services industry with a minimum of 2 years in a regional or multi-unit management role
Experience in the food industry will be advantageous
A good understanding of budgeting and profit & loss accounts
Exposure to industrial relations on a shop floor level
Proven track record of meeting and exceeding sales targets and operational goals
Excellent problem-solving and decision-making abilities
Proficiency in Microsoft Office Suite and other relevant software applications
Flexibility to travel regularly within the region
A good working knowledge of HSE
Healthcare experience required


Key Areas of Responsibility:


Authorize monthly wage input documents, new engagements, terminations and pay rate changes
Develop and implement strategies to drive revenue growth and increase profitability
Manage Unit/Catering Managers to ensure operational issues relevant to the business are resolved
Manage units to ensure profitability, sustainability as well as secure future business
Ensure contractual obligations are met and manage contracts within Service Level Agreements
Manage and support diverse teams of clients to ensure realisation of strategic goals
Facilitate training and development of Catering Managers in order to improve service offerings and maintain relevance
Ensure labour force planning is adequately done and managed in relation to budget
Ensure unit costs and expenditure, within region, are tightly managed 
Ensure fixed and other assets are managed and regularly audited
Manage and exceed client expectations in line with statutory Health, Safety and Environmental policies
Accurately manage all the financials of each unit with the support of the unit or project Manager
Attend all relevant meetings with clients and management teams and ensure communication to units
Regularly meet with the client to ensure success of the contract
Keep clients up to date in relation to progress made or areas of concerns
Continuously build the relationship with the client
Must have the ability to engage with union officials at the highest level
Stay informed on industry trends and market conditions to inform decision-making and strategic planning.