Key Performance Outputs

The successful candidate will be reporting to the Assistant Company Secretary and will be responsible for but not limited to the following:


Conduct research to assist with the implementation of continuous improvement initiatives
Complete trend analysis utilising qualitative and quantitative data
Conduct benchmark and impact studies on completed initiatives
May be required to conduct functional feasibility studies
Adhere to and ensure adherence to statutory regulations, organisational standards, policies and procedures. Report non-compliance and implement corrective actions to ensure compliance.
Ensure all source documentation is confidentially maintained, securely stored and filed in accordance with Standard Operating procedures.
Manage storage and filing of functional documentation
Compile and collate functional reports for submission to respective committees and forums
Manage functional communication and reporting
Execute and report of special functional projects
Maintain an effective network and timeous communication in area of influence
Build, support and maintain healthy internal and external relationships to ensure achievement organizational goals. Implement remedial action when required.
Respond to requests, queries and complaints through the relevant platforms
Ensure effective communication with stakeholder’s and customers to enable high satisfaction levels
Assist with the resolution of escalated requests, queries and complaints


Technical Skills and Experience

The following skills and experience or the equivalent of such, will be required:


Diploma/Degree in Relevant Area is essential.
3 years operational experience in CoSec environment is essential.
MS Office