Engagement Manager (Onshore)Application Deadline: 31 December 2025
Department: Digital
Employment Type: Full Time
Location: California, United States (Hybrid)
DescriptionAt Axelerant, you won’t just manage delivery- you’ll shape outcomes. As a Senior Engagement Manager, you’ll lead transformative digital programs for global brands, co-create growth strategies with clients, and empower multidisciplinary teams that care deeply about impact. You’ll operate in a culture that values trust, autonomy, and long-term partnerships - not short-term wins. Here, you’ll get to connect delivery excellence with business results, help clients succeed, and grow your own advisory and leadership skills along the way.Key Responsibilities
- Lead complex digital engagements from strategy to execution ensuring delivery health, team alignment, and measurable business outcomes.
- Connect delivery performance to client objectives by understanding their business model, KPIs, and transformation goals.
- Drive account growth by identifying expansion opportunities, shaping proposals, and securing renewals.
- Engage senior client stakeholders (VP, C-suite) as a trusted advisor; translate technical delivery updates into business value narratives.
- Oversee financial performance of engagements manage budgets, margins, forecasting, and risk mitigation.
- Foster high-performing, motivated teams drive collaboration, psychological safety, and strong delivery discipline.
- Champion Axelerant’s buyer-centric approach ,show curiosity, empathy, and business insight in every client interaction.
- Collaborate cross-functionally with Sales, Delivery, and Solutions teams to align client needs with Axelerant’s capabilities.
- Capture and share customer success stories to strengthen advocacy and thought leadership.
Skills, Knowledge & Expertise
- 8–12 years of experience in digital delivery, consulting, or technology services, including leading large-scale programs or client engagements.
- Proven ability to manage multi-stream digital projects (CMS, cloud, DXPs, or digital transformation initiatives).
- Experience in agency, consulting, or digital services environments.
- Exposure to composable architectures, marketing automation, or CX platforms.
- Strong understanding of digital transformation principles- how technology enables customer experience, growth, and operational agility.
- Demonstrated client-facing leadership with executive stakeholders.
- Financial acumen - forecasting, margin tracking, and P&L awareness.
- Excellent communication, storytelling, and negotiation skills.
- Team leadership experience- capable of guiding, mentoring, and empowering cross-functional teams.
- Proficiency with delivery tools (e.g., Jira, Confluence, Forecast, or equivalent).
Nice to Have- Familiarity with frameworks like ValueSelling or consultative sales. Previous account ownership with measurable YoY revenue growth.
Why Work At Axelerant?
- Be part of an AI-first, remote-first digital agency that’s shaping the future of customer experiences.
- Collaborate with global teams and leading platform partners to solve meaningful challenges.
- Enjoy a culture that supports autonomy, continuous learning, and work-life harmony.