Duties and responsibilities

Taking oral dictation/instructions;
Word and data processing from manuscript;
Operating office equipment;
Ensuring security of office records, equipment and documents,
Attending to visitors/clients;
Handling telephone calls and appointments;
Keeping an up to date filing system in the office;
Supervision of office cleanliness; and
Undertaking any other office administrative services duties that may be assigned.

Requirements for Appointment
For appointment to this grade, an officer must have:-

Kenya Certificate of Secondary Education mean grade C- (minus) with at least C (plain) in English or Kiswahili;
Business Education Single and Group Certificates (BES & GC) from the Kenya National Examinations Council in the following subjects:

Typewriting II (40 w.p.m.)/Computerized Document Processing II
Business English I/Communications I
Commerce I
Office Practice I



OR

Craft Certificate in Secretarial Studies from the Kenya National Examinations Council;
Certificate in Computer Applications from a recognized institution.