Responsibilities

Identify / establish new customer relationships.
Implement sales strategies.
Prepare and implement call plans.
Selling ofall bank's retail products.
Follow up on marketing leads created by the unit head.
Identify customer needs and proactively seek to provide products/services to meet the anticipated needs
Regularly review customer segment marketing strategies/Customer plans and make appropriate improvement suggestions.
Pay regular visits/make calls to prospective customers with a view to establishing a good relationship with them
Assist in preparing management reports.
Ensure timely updating of comprehensive database information on all existing relationships and prospects
Develop direct reports on account officers.
Perform other duties as assigned by the Unit Head.

Requirements

Candidate should possess a Master's Degree / Bachelor's Degree qualification.
At least 5 years work experience.
Excellent customer relationship development/management.
Good negotiation, problem-solving, and conflict resolution.
Knowledge and understanding of the Nigerian retail market.
Basic Banking Operations (Domestic& International Operations).
Products Knowledge.
Marketing/Selling.
Environmental / Industry Analysis.
Financial Analysis/ Interpretation.
Documentation.
Leadership qualities: Supervisory & Influencing.
Team Building / Conflict management.
Organization & Coordination.
General Managerial/ Administration.
Interpersonal skills.
Computer appreciation/ data entry (word- processing/spreadsheet/graphics).
TQM.