Grow the deposit level of customers in the assigned portfolio of Medium Enterprises, Large Businesses, and Institutions as a way of growing of the wallet share in line with set targets mainly within the Oil and Gas sector.
Drive the selling of banking products to grow liabilities, assets, and revenues in accordance with established targets.
Maintaining and updating accurate client information; taking ownership of client service requests and enquiries.
Maintain account or relationship plans for the top 50 customers in the portfolio and prioritise customer contact.
Research, create and follow up a target list for potential new business.
Conduct effective relationship management through regular visits, timely feedback to customers and continuous anticipation of their needs with the aim to exceed their expectation.
Initiate credit applications for new and existing customers by completing the documentation (including financial analysis) and submitting to credit for approval
Presenting loan proposals to the credit committees for decision making and giving feedback to applicants in line with the lending policy and procedures of the Bank.
Control and quality of portfolio in adherence to risk management policies and guidelines.
Resolving client queries and complaints to maintain quality service delivery standards.
Conduct monitoring visits, analyse the Oil and Gas business portfolio to identify adverse trends; identify and address weaknesses in a timely manner to minimize provisions and write offs.
Actively monitoring and evaluating performance of loans in line with disbursement terms and conditions. Work closely with credit to initiate recovery actions for loans in default and written off loans in line with credit policy guidelines and procedures.
Engage actively with the Branch network to identify and close Oil and Gass opportunities to operationalize the broader aspects of the Bank’s Strategic Business Plan.
Review Oil and Gas credit facility applications guided by the Bank’s credit analysis model, and in compliance with the requirements set out in the Bank’s Credit policies and procedures at every stage of the credit cycle.
Submit performance reports of the section to Manager Corporate and SME with the appropriate content, format and frequency as may be required.
Prepare periodic reports to key stakeholders like funders and regulators to fulfil compliance requirements of Business and Institutional Banking.