Job Purpose Statement

This is a channels analyst role whose purpose is to provide effective and efficient support to the bank’s Retail Channel systems and integration components. This includes but is not limited to Mobile Banking, Internet Banking, Mobile Money Payment systems, Bill Payment Systems etc.

Ideal Job Specifications


Degree in Computer Science or relevant IT degree from a University with a reputable curriculum.
Training and applied knowledge in Digital Channels Support, Unix and Oracle
Three year’s practical proven experience in installing, setup, support and troubleshooting of 3 tiered application architecture, including web technology support e.g. Jboss, WebLogic and IIS.
Proven experience in supporting banking channels (mobile, internet, ATMs etc)
Proven experience in systems analysis, design, implementation and support.
Proven experience in SQL Scripting
Proven knowledge of banking operations, operations in business units and business impact analysis.
Thorough knowledge of the Bank’s core banking system.
Proven knowledge of banking operations, operations in business units and business impact analysis
A good understanding of Operating systems; particularly Linux, UNIX and Microsoft Operating systems.