Role purpose

The Global Internal Communications Officer is responsible for supporting the Global Internal Communications Unit to deliver Save the Children International’s internal communications plan and help engage our 25,000 staff across 110 countries around the world. The role will be responsible for creating and delivering internal communications content and stories, as well as manage our internal communications channels, e.g. our weekly global newsletter. 

The Global Internal Communications Officer will also support and utilise tools to ensure our internal communications and events are interactive and engaging in our remote-first working environment. The post holder works collaboratively with communications, strategy and HR teams, as well the wider CEO’s office team where this unit sits.

This role will be based in a small Global Internal Communications unit, which forms part of our wider CEO Office. This unit is responsible for developing and delivering simple, informative and inspiring communications that will make our staff feel valued, motivated and proud to work as part of our global movement. It is also responsible for supporting senior leadership (including the CEO) to engage, inspire and build trust among staff and key stakeholders across the Save the Children movement.

Principal Accountabilities


Support the delivery of Save the Children International’s global internal and leadership communications strategy to engage and inspire our 25,000 staff around the world
Create and deliver internal communications content and stories – writing stories, case studies, shout outs – for use on our internal channels, working closely with colleagues across our Global Teams and Country Offices
Discover and develop inspiring new content and ensure we are communicating clearly, concisely and consistently across our internal channels
Utilise new tools for hybrid and virtual internal events to ensure they’re interactive and engaging, and support the delivery of internal staff meetings
Produce high-quality written and video internal communications materials to inspire and engage staff (e.g. infographics, presentation materials, Sharepoint site pages) using our Save the Children branding guidance and tools 
Track key metrics for our internal communications tools and produce regular reports, identifying areas for improvement
Support the Leadership and Internal Communications Lead with producing leadership updates to Save the Children’s Board and Member organisations


Experience and Skills

Essential


Excellent written and verbal communication skills in English to motivate, influence and negotiate both internally and externally 
Experience working in internal communications
Experience in developing and managing communications content and tools and making best use of content
Demonstrated success in delivering high-quality communications, products or tools targeting a diverse range of audiences
Cultural sensitivity, with highly developed interpersonal and communication skills including influencing and negotiation
A proven ability to distil large amounts of information for diverse audiences
Exceptional planning and organisational skills, with an ability to meet deadlines and manage multiple demands and competing priorities, while maintaining high quality standards
Significant ability to work in a fast-paced environment and to adapt work plans flexibly depending on requirements
Great ability to work as part of a team within a networked structure, and to maintain good working relationships with colleagues across functional and geographical boundaries
Innovative thinker, enjoys developing and testing new ideas and ways of addressing issues or driving engagement
Ability to create and edit basic internal communications videos aligned to Save the Children branding (e.g. vlogs, podcasts). 
Demonstrated commitment to Save the Children’s mission and values


Desirable


French, Arabic, Spanish language skills would be an advantage. 
Experience editing and publishing Sharepoint site content
Proficiency in Adobe Premiere Pro or other video editing software
Experience working in a global organisation


Education and Qualifications 

Essential


Internal communications experience.