What You'll Do:

Ensure outstanding support is provided to all employees and stakeholders (internal and external).
Ensure consistent and seamless execution of critical people administration processes, including contract management, payroll, benefits administration, and compliance.
Proactively identify and implement improvements to optimize and standardize people processes and programs.
Respond promptly and professionally to employee inquiries regarding HR policies, procedures, and benefits
Process employee transactions accurately and efficiently, including new hires, terminations, promotions, transfers, and status changes.
Assist in benefits administration tasks, such as enrollments, changes, and terminations, and collaborate with benefit providers as needed
Maintain HR databases and systems, ensuring data integrity, accuracy, and confidentiality.
Contribute to the development of people policies, guidelines, and procedures to enhance performance and scalability.
Assist in establishing and monitoring People Operations metrics related to responsiveness, process management, and employee satisfaction.
Identify, suggest, and implement tools and changes to drive employee efficiency and productivity.
Collaborate with HR teams and cross-functional partners to implement process improvements, policies, streamline workflows, and enhance the overall employee experience
Stay updated on relevant HR laws, regulations, and industry best practices to ensure compliance and mitigate risks.
Participate in special projects and initiatives as assigned by HR leadership.

What You Have:

Bachelor’s degree in Human Resources or related field. Additional certification in HR or related areas can be advantageous. 
Minimum 2 years experience in HR operations, shared services, or generalist role.
Knowledge and understanding of HR policies, procedures, and employment law. 
Experience in benefits administration, payroll queries, and compliance requirements.
Strong communication both written and verbal for effectively responding to employee queries and stakeholders.
Attention to detail is important for accurately processing transactions and maintaining data integrity.
Prior experience in HRIS (Human Resources Information System) and Google Suite.