The Head of Country Operations/Country Operations Manager is part of the Country Management Team (CMT) and is responsible for developing and directing operational support services in the country to ensure the availability and function of Procurement, Administration, Logistics, IT, Security & Safety, Legal, Risk and compliance and to fully support SNV’s country operations.

Oversees the management of operations in Kampala and four regional and satellite offices.
Ensures effective operations of all administrative and operational functions, compliance (internal and external) in the SNV offices and effective support to all the projects.
Ensures integrated process delivery, optimising the use of guidelines and procedures within projects and/or a field office, and anticipates delivery challenges to ensure service continuity.
Informs internal units and projects regularly on operations and support progress and helps to ensure that the country is aligned to the SNV Code of Conduct/integrity.