Purpose of the Job (Brief)

To control the day to day activities of the Regional Operations team, providing guidance and tactical leadership ensuring the integrity of the network.

Essential Functions

Responsible for overall network power performance of assigned region
Setting the objectives of the Regional technical officers (RTOs) in their respective areas of coverage in order to meet the national KPIs and monitor their performance against these objectives.
Ensuring reduction in MTTR and failure count of assigned region
Maintaining and nurturing a sound working relationship between the Region and all associated parties, both within the company and external.
Overseeing proper site team dimensioning, resource allocation and cost control.
Holding regular meetings, with all RTOs under control, to discuss department’s performance, special projects and communicate any issues from staff to management or vice versa.
Providing monthly diesel usage report and responsible for overall diesel usage of assigned region in line with company approved quantities
Having regular meetings with clients to discuss regional issues.
Interacting with Operations Director and attending monthly meetings with other Regional managers.
Performing annual assessments of each of RTOs as per the company policy using the above objectives and performance.
Ensuring resources, materials and people are available in order for all Regional network objectives to be fully met.
Ensuring that adequate training is received by staff, both informal and formal, and provide succession planning and career paths for staff.
Introducing quality and safety awareness procedures in the region, monitoring the performance ensuring compliance.
Assisting in the preparation of annual budget requirements and managing the allocated operations budget.
Assisting in the development of new operations procedures and policies
Keeping accurate and updated site records, staff records, tools and company assets
Managing other small projects in region as may be directed superior

Qualifications/Skills/Abilities

A good knowledge of the operation, maintenance, planning and implementation of network transmission, Microwave RF transmission and multiplexing systems.
An overview of interconnect and licensing as contained in the telecommunications act
The ability to set up budgets and work within the budgeted constraints.
Able to set objectives and targets that are beneficial to the smooth running of the network and monitor progress against them.
Innovative self-starter able to face the challenges of evolving technology, re-evaluating objectives, procedures, processes to continuously improve network performance.
Must have a natural leadership ability with the necessary skills to control, motivate and lead staff to achieve excellence.
Have good communication skills to resolve conflict and negotiate win-win solutions.
Self-Disciplined, motivated, energetic self-starter with an exemplary work ethos.
Proven initiative with the ability to work under stress while meeting deadlines.
Be of sober disposition
Must be a person of high integrity.
A good working knowledge of MS Office packages and the ability to set up spreadsheets, databases and presentations.

Educational Level:

First Degree in a related course (preferably in Mechanical or Electrical Engineering)
Project Management an added advantage
Master’s Degree in related fields is an added advantage.
Training within the industry.

Working Experience:

A minimum of 12 (Twelve) years’ experience in Telecom, with a strong background in the telecoms industry, network operations and managed services experience, with at least 5 years in a managerial role
Experience in Electrical and Mechanical Equipment workings
At least 3 years in a managerial role.