Job Brief

We seek to employ Process and Compliance Officer to join our team. As a Process and Compliance Officer, you will be responsible for ensuring adherence to regulatory requirements, developing and implementing streamlined processes, and conducting internal audits.

Responsibilities
Compliance Management:

Stay up-to-date with relevant laws, regulations, and industry standards to ensure the beauty store's compliance with legal and regulatory requirements.
Develop and maintain compliance policies and procedures, conducting periodic reviews to identify areas of improvement and ensure ongoing compliance.
Provide guidance and support to employees regarding compliance-related matters, ensuring awareness and adherence to policies.

Process Improvement and Implementation:

Identify and analyze existing processes, identifying areas for improvement and increased efficiency.
Develop and implement standardized procedures and workflows, streamlining operations and reducing risks.
Collaborate with cross-functional teams to gather feedback, optimize processes, and ensure effective implementation throughout the organization.
Monitor process performance metrics, analyze data, and provide recommendations for further enhancements.

Internal Audits:

Conduct regular internal audits to assess compliance with policies, procedures, and regulatory requirements.
Identify potential areas of non-compliance or operational risks and develop action plans for resolution.
Prepare audit reports, documenting findings, recommendations, and follow-up actions.
Coordinate with relevant stakeholders to ensure timely completion of corrective actions.

Training and Awareness:

Develop and deliver training programs to educate employees on compliance policies, procedures, and best practices.
Promote a culture of compliance and ethics throughout the organization by fostering awareness and understanding.
Provide guidance and support to employees, answering questions and addressing concerns related to compliance.

Qualifications

Bachelor's Degree (B.Sc) in a relevant field is required.
Minimum of 5 years of experience in process improvement, compliance management, or a related role.
Strong knowledge of regulatory requirements and standards relevant to the beauty or retail industry.
Excellent understanding of process analysis and improvement methodologies.
Proficiency in conducting audits, identifying risks, and developing mitigation strategies.
Strong analytical skills with the ability to interpret data and identify trends.
Excellent written and verbal communication skills, including the ability to effectively communicate complex concepts to diverse audiences.
Detail-oriented with exceptional organizational skills.
Ability to work independently, prioritize tasks, and meet deadlines.
Proficiency in using office software and applications, including MS Office Suite (Word, Excel, PowerPoint) and data analysis tools.
Knowledge of beauty products, industry regulations, and compliance frameworks is a plus.