Job Description
• Listen to customers’ concerns, issues and questions • Resolve customers’ concerns and answer customers’ questions to your best ability • Maintain a positive attitude and calmly respond to customers’ complaints • Open new customer accounts • Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise • Recommend possible products to meet the customers’ needs • Refer issues and questions to managers if necessary • Prepare product and customer reports by gathering data collected during customer interactions
Qualification Required & Experience
• Ability to stay calm when customers are stressed or upset. • Comfortable using computers. • Experience working with customer support. • HND or degree
Location: Accra

All C.V. ‘s should be sent via:
indicating the position as the subject of the e- mail.
Closing Date: 15 November, 2024