SUMMARY STATEMENT OF POSITION:

The Community Support Specialist provides input for needs assessments, develops individual recovery plans based on the assessment completed by a licensed mental health professional, provides direct skill teaching, crisis intervention, coordinates care with other health care providers/families and makes recommendations to ensure the quality of care for clients served. This position is entirely in the community.

 

PRIMARY DUTIES:


- Assess stage of treatment, stage of change, skills and abilities of clients and engages clients in skills building activities that focus on recovery, community integration and wellness.

- Carries caseload for mental health skill building and provides coordination of care for each person on caseload as determined by program needs.

- Provide input for prior authorizations for skill building services, the annual Needs Assessment and develops a person-centered Individual Recovery Plan for each person on caseload.

- Complete Log notes, Weekly Progress notes and a Quarterly Review of barriers encountered and/or progress made on objectives embedded in the person-centered Recovery Plan for each person on caseload and modifies objectives and/or interventions in a timely manner.

- Provide individualized education and skills teaching to include Illness Management, supportive counseling, and crisis intervention to persons served.

- Assist clients to make informed decisions about recovery from mental illnesses and

- co-occurring disorders.

- Routinely liaison and collaborate with other care-providers and/or treatment team: at least monthly - documentation of collaboration with case managers, and

- at least every six months - documentation of collaboration with medical providers.

- Maintain electronic health record (EHR) as required by CARF, Licensure and Medicaid.

- Complete clinical documentation within 24 hours of service delivery per Medicaid regulations.

- Meet billing targets as set by the organization.

- Demonstrate flexibility in performance of duties and/or other duties as assigned.

- Represent staff in agency and/or community-based workgroups to enhance services provided within, and related to, mental health support services for target population, as designated by supervisor.



ESSENTIAL COMPETENCIES:


- Adaptability to changes in environment and situations

- Strong and effective communication skills and accepts criticism and feedback

- Dependability by following instructions, responds to management direction and keeps commitments

- Meets attendance punctuality guidelines

- Maintains emotional self-awareness and manages relationships positively

- Focuses on solving conflict, not blaming and building interpersonal relationships

- Contributes to building a positive team spirit and exhibits objectivity and openness to others views



QUALIFICATIONS:


- QMHP-A preferred, QMHP-T required

- Bachelor's degree in psychology, social science, or related field preferred.

- Progressively responsible experience working with seriously mentally ill adults.

- Excellent written, oral and interpersonal communication skills.

- Excellent computer skills in Microsoft suite and procedures relevant to this position.

- High degree of empathy toward individuals with serious mental illness.