REF. NCA02/2025/2.

Duties and Responsibilities

These will entail: -


Overseeing development, implementation and review of policies, strategies, frameworks, work plans, legislations, guidelines, procedures, regulations, norms, standards and programmes for the directorate;
Overseeing recruitment and selection process in the Authority;
Ensuring establishment, institutionalization and updating of knowledge management repository for the Authority;
Overseeing human resource training and development programmes;
Overseeing the development, implementation and review of performance management system;
Ensuring effective and prudent implementation of compensation and benefits schemes;
Overseeing implementation of human resource management rules and regulations in compliance with labour laws;
Facilitating development, maintenance and updating of human resource management information system;
Ensuring effective and efficient management and administration of payroll;
Promoting cordial employee relations, values and work ethics in the Authority;
Spearheading development and management of staff welfare schemes including medical cover, Group Life insurance and Group Personal Accident schemes;
Overseeing maintenance of office buildings and facilities;
Facilitating maintenance, repair and safeguard of the organization’s assets;
Overseeing planning of appropriate office accommodation and layout to ensure optimal usage of space;
Spearheading emergency operations and contingency plans;
Facilitating provisions of security services;
Initiating and overseeing management of contracts involving cleaning, security, maintenance and utility services;
Ensuring effective and efficient management of fleet;
Overseeing management of central services including, transport, security and records management, office administrative services;
Ensuring compliance with human resource statutory and regulatory requirements;
Overseeing occupational safety and health at workplace;
Spearheading employee satisfaction survey for the Authority;
Facilitating customer satisfaction survey for the services offered in the directorate;
Advising the CEO on mitigating measures for addressing risks;
Ensuring business continuity plans are developed and operational for the directorate;
Initiating and implementing Business Process Re-engineering (BPR) in the directorate;
Facilitating stakeholder engagement and fostering a corporate culture that promotes ethical practices and good corporate citizenship;
Spearheading the development and implementation of the directorate’s strategic plans, budgets and performance contract; and
Managing, mentoring, coaching and developing staff in the directorate.


.Requirements for Appointment


Cumulative service period of fifteen (15) years’ work experience, five (5) of which should have been in a management level or in a comparable position;
Bachelor’s degree in any of the following disciplines: - Human Resource Management, Human Resource Development, Business Management, Public Administration, Political Science, Transport and Logistics or equivalent qualification from a recognized institution;
 Master’s Degree in any of the following disciplines: Human Resource Management, Public Administration, Business Management, Transport and Logistics or its equivalent qualification from a recognized institution;
Certificate in Leadership course lasting not less than four (4) weeks from a recognized institution;
Membership to IHRM or relevant professional body and in good standing;
Valid practicing license;
Proficiency in computer applications;
Fulfilled the requirements of Chapter Six of the Constitution;
Demonstrated a high degree of professional competence, managerial and administrative capability as reflected in work performance and results; and
Exhibited a thorough understanding of national goals, policies, objectives and ability to relate them to human resource and administration function.