INFORMATION TECHNOLOGY SUPPORT ASSISTANT
Responsibilities

Support of Enterprise Applications and attend to user IT needs.
Manage the day –to-day running of the ICT infrastructure in subsidiary locations.
Engage in troubleshooting of systems.
Installs and performs minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
E-mail support and management
Local Area Network (LAN) / WAN troubleshooting.
Create website layout/user interface by using standard HTML/CSS practices
Create and manage websites using WordPress, Joomla or any other CMS.
Write well designed, testable, efficient code by using best software development practices
Integrate data from various back-end services and databases
Gather and refine system specifications and requirements based on technical needs
Create and maintain software documentation
Be responsible for maintaining, expanding, and scaling our websites, blogs and social media handles.
Stay plugged into emerging technologies/industry trends and apply them into operations and activities
Create branded documents, logos, ID Cards, Signage using Corel Draw or Adobe Photoshop.
Cooperate with Vendors and designers to match visual design intent.
Regular update of various social media platforms with approved contents.

Requirements

Proven working experience in web programming
Good graphic design skills
Knowledge of modern HTML/CSS, WordPress and Joomla will be preferred.
Familiarity with Cpanels.
Familiarity with at least one of the following programming languages: PHP, ASP.NET, JavaScript or Ruby on Rails will be an added advantage.
A solid understanding of how web applications work including security, session management, and best development practices.
Adequate knowledge of relational database systems, Object Oriented Programming and web application development
Hands-on experience with network diagnostics, network analytics and troubleshooting tools.
Experience in Windows Operating systems and system troubleshooting.
Knowledge of IT Support ( Infrastructure and Applications)
Basic knowledge of Search Engine Optimization process
Aggressive problem diagnosis and creative problem solving skills
Strong organizational skills to juggle multiple tasks within the constraints of  timelines and budgets with business acumen
Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse technologies.
Good interpersonal relationship.
Very good at the use of MS Office suites.

Qualifications:

B.Sc. / HND or minimum of OND, in computer Science, Computer Engineering or a related field
At least 3 years’ experience in IT Application and Infrastructure Support  
Professional certifications in the following areas: ITIL, Full Stack Developer or any other relevant ICT certification will be added advantage.