Job Summary
The purpose of this role is to support the quality team in capacity building of JH programs, specifically in regards to newborn care. This will entail collaboration with internal program teams as well as external partners to develop and deploy a mentorship training package for care of the newborn. 
Reports to: Head of Quality Assurance
Preferred start date: 1st March 2023
Main Responsibilities 

Collaborate with existing QA team to conduct a needs assessment to identify areas of potential expansion within the current JH mentorship package to include newborn care training 
Help head of QA collaborate with external partners (ex: NEST360) to develop a well thought out plan for expansion
Help design/develop modules which would capacitate providers to care for the healthy newborn
Help design/develop modules which would capacitate providers to care for the sick/small newborn
Help develop SOPs regarding referral of the sick/small newborn
Work with existing training team to formulate a training plan and training materials to incorporate care of the newborn into the JH ToT package
Conduct trainings for both lead mentors and existing IFMs to build capacity in caring for the healthy and sick/small newborn
Conduct facility visits to help supervise/coach trainings being carried out for care of the newborn  
Provide reports to the head of quality assurance detailing recommendations for facility/quality improvements post audit. 
As relevant, provide recommendations to head of quality assurance for improvements to overall EmONC mentorship program, specifically as they relate to care of the newborn 
Helping to adapt MENTORS to country-specific contexts as JH expands to additional countries, specifically as it relates to newborn care
Carry out any other responsibilities as may be assigned by the head of quality assurance and the Executive team

Requirements 

Bachelor degree in nursing or clinical medicine
Preferred, but not required: Certification in the NEST360 generic instructor course
6 or more years of experience in nursing/clinical services and at least 2 years in neonatal nursing OR paediatric nursing with neonatal experience
At least 1 year experience in maternity ward
Strong Knowledge of EmONC principles and experience handling emergencies

Technical Competencies

Experience in Maternal and Newborn Health
Facilitation skills
Clinical Mentorship skills
Tech savvy, proficient in MS Office and G-Suite (Excel, PowerPoint and Google Sheets)
Helpful, although not necessary: training in quality improvement
Customer service experience and/or training

Behavioral Competencies 

Proactive
Team player
Problem solving skills
Communication and interpersonal skills
Conflict Resolution
Planning & Organizational Skills
People management skills
Integrity / Reliability
Attention to detail
Able to critically reflect on their own performance and that of others
Willingness to learn
Ability to work effectively with team in a culturally diverse environments
Excellent oral and written communication skills
Ability to multitask effectively
Ability to work under minimum supervision
Ability to withstand demanding targets; does well under manageable pressure