To ensure that the outstanding loan balances are recovered from the OPC clients in the area assigned.

Recruit and train in the Collection Champions.
Create leads with the clients.
Provide effective first-line support to all IT requests logged by staff through the BFSU IT support channels.
Provides the champions with details like client name, client previous workstation, contacts, loan amount given, pending balance, pending installments, loan period, and next of kin details.
Provides the champions with the working equipment, which is a new repayment contract and a letter of reminder when the client has agreed to pay up his/her loan.
Track progression of Collection Champions recruited target and collections target.
Collect Collections Champions Daily Reports.
Keep track of status for paid clients and Promised to Pay (P.T.P.) clients.
Compare monthly progression to previous months.
Assist Collection Champions on improving performance.
Evaluate the performance of Collection Champions
Provides all the relevant payroll support details to the Arrears Coordinator for the commission payments of champions.