Ref: RPP/3/2023
Duties and Responsibilities

An officer at this level will work under the guidance of a Senior Officer. Duties and responsibilities at this level will entail:

Taking oral dictation;
Managing e-office;
Word and data processing;
Operating office equipment and machines; 
Managing office protocol and attending to visitors/clients; 
Handling telephone calls and appointments; 
Ensuring security of office records, equipment and documents, including classified materials;
Establishing and monitoring procedures for record keeping of correspondence and file movements;
Preparing responses to simple routine correspondence; 
Processing and formatting documents for printing;
Maintaining office diaries and travel itineraries and protocol;
Planning and scheduling meetings;
Arranging conference rooms for meetings and trainings;
Taking minutes and writing reports;
Making hotel reservations and flight;
Managing of office petty cash; and
Any other lawful duties as may be assigned from time to time.

Requirements for Appointment

For appointment to this grade, an officer must have:

Bachelor’s degree in any of the following disciplines: Secretarial Studies or Business and Office 
Management from a recognized institution;

OR

Bachelor’s Degree in Social Sciences and Diploma in Secretarial Studies from a recognized instituition
 Bachelor’s Degree in Social Sciences and Business Education Single and Group Certificates (BES and GC) Stages I, II and III from the Kenya National Examinations Council in the following subjects:
Shorthand III (minimum 100 w.p.m.);
Typewriting III (50 w.p.m.)
Certificate in Computerized Document Processing III;
Office Management III/Office Administration and Management III
Business English III/Communication II
Secretarial Duties II
Office Practice II
Commerce II
Proficiency in computer applications
Met the requirements of Chapter six of the Constitution of Kenya