JOB DESCRIPTION
• Handle customer enquiries and complaints via phone, email, or social media • Provide product and service information to customers • Process orders and transactions • Manage and resolve customer complaints • Identify and escalate issues to supervisors • Follow up on customer interactions • Document and update customer records based on interactions • Develop and maintain a knowledge of the evolving products and services
QUALIFICATION AND EXPERIENCE
• 2 years work experience as a customer service representative • Strong phone handling skills and active listening • Excellent communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively • HND or degree
Location: Tema

All C.V. ‘s should be sent via:
indicating the position as the subject of the e- mail.
Closing Date: 14 June, 2025