Job Function:

Achieve the Financial and Operational target for the Hub.
Build and retain a healthy customer base.
Be the face of the brand in the location.

Duties and Responsibilities

Attend to customers politely and timeously.
Ensure that all targets are met continuously.
Drive the retention of customers by ensuring the proper administration of all Customer Loyalty offers.
Educate customers and provide guidance on all service related matters.
Ensure that all transaction issues are promptly escalated and/ resolved Build and maintain strategic partnerships within the location of operation
Ensure the attainment of all business goals and objectives.
Ensure that all marketing and/or branding materials are properly displayed at all times.
Ensure that approved prices are used at all times.
Ensure proper records of transaction are kept.
Be security conscious at all times and avoid unnecessary risks.
Ensure proper care of all company assets.
Adhere strictly to all Policies, Processes and Procedures.
Ensure full confidentiality of all relevant company information.
Provide regular reports on performance and other metrics as required.
Keep an open line of communication with Hub Supervisor.
Perform other duties as assigned by the Hub Supervisor.

Qualiites:

Intrapreneural spirit
Integrity
Polite
Attention to detail
Discretion
Self-starter

Qualification: Minimum SSCE 

Salary: 30, 000 naiara net
Location: Every Nigerian State.
  • Customer Care