We are seeking a dynamic and experienced General Manager Operations to drive profitability through the effective execution of our company's strategy. The ideal candidate will play a key role in formulating and implementing strategic business plans and optimizing operational performance across all levels of the business.
The position is based in Cape Town and will report to the Chief Executive Operations.


The main responsibilities of this position include:

Strategy and SBU Business Plans


Formulation of Strategic Business Unit (SBU) plans to support overall operations and business strategy
Cross functional collaboration to ensure achievement of Business unit goals


SBU KPI’s


Optimising sales performance within the SBU for existing and new stores
SBU Profit Optimization
Optimisation of Financial Services Growth for Total Cellular, Card and Layby
Managing SBU costs by ensuring all controllable expenses are in line with budget and by minimising shrinkage


Business Processes and Methodologies


Maintain and improve operations methodologies and practices
Ensure Corporate Governance by improving internal audit compliance levels


Property


Manage all property interventions within the business unit including new store openings, electives and GM Capex spend


People


Manage the people plans within SBU to ensure:
Vacancy Rate in line with plans
Rolling Annual Turnover: