Job Introduction:


G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Senior Technician based at our Head Office in Centurion, Gauteng, reporting to the Regional Technical Manager.
The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which the Senior Technician plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.
We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.
G4S has been made aware of phishing scams where someone has used the G4S brand to try and extort money from others in exchange for fictitious valuable assets/ employment opportunities.
If you receive an email offering to transfer money or valuable assets to you from a person who claims to work for G4S please be aware this could be a scam. 
If you receive an email from someone claiming to work for G4S and you think it could be a scam, please let us know by contacting us at dataprotectionreport@g4s.com


Role Responsibility:


Effective management and administration of the technology contract to ensure sound financial performance
Plan and manage the profitability of projects and SLA contracts with a focus on maintenance, sustainability, cost effectiveness and labour.
Contract Margin Management
Billable hours
Job Cards
Cost
Timelines/Goals
Manage the contract cash flow and oversight of invoice documentation and accuracy of information
Effective management of staff
Effective Organisation
Proper allocation of staff to work flow and job requirements.
Coordinate with Office around work requirements
Monitor daily tasks
Train and upskill subordinates
Leadership
Staff motivation levels
Evaluate staff performance
Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
Effective management of operations
Co-coordinating the Maintenance/Project process flow and activities that has a direct/indirect impact on the outcome and success of contract/project.
Plan and coordinate daily tasks and subordinates, with close monitoring of standards and hours.
Client retention and customer service levels
Ensuring that all required formal customer meetings are scheduled, attended and minuted.
Maintenance of positive customer relationships
Quality Management/Ops Process management – adherence to quality standard
Conduct and oversee quality controls and inspections
Effective management of business development function
New business development
Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers.
Health and Safety
Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year
Participate in safety forums created by the company for example safety meetings and safety talks
Report all safety incidents to the relevant people
Discuss all safety incidents
Follow-up on any activities assigned through safety meeting/committee/representative/management
Attend safety education and refresher programs
Comply with safety policies and procedures at the workplace
Distribute safety information as and when required


The Ideal Candidate:

Qualification and Experience


Grade 12
A valid Driver's License
Formal Technical Training advantageous
Electronic Security Services /Maintenance experience
Extensive experience w.r.t. implementation of the following systems:
CCTV
Access Control
Intruder Detection
Fire Detection
Fire Suppression
Experience in Sales by compiling scope of work
Financial Management relative to managing profitability
Good conceptual interpretation and presentation of Financial and Operational Reports to Executive Management.
Software Knowledge Level
Broad knowledge of Time and Attendance.
Broad knowledge of Access Control.
Broad knowledge of CCTV
Strong knowledge base on communication protocols i.e. TCP/IP.
Basic Computer literacy and proficiency.
Hardware Knowledge Level
Broad knowledge of Time and Attendance Hardware
Broad knowledge of Access Control Hardware.
Broad knowledge of CCTV
Broad knowledge of Alarms
Broad knowledge of Electric Fencing
Broad knowledge of Gate Motors
Broad knowledge of Intercoms
Broad knowledge of PA systems
Strong knowledge base on communication protocol wiring i.e. CAT5.


Skills and Attributes


Leading people
Managing professionally
Managing Conflict
Communication (Written and Verbal)
Negotiation
Computer literacy
Basic financial skills
Risk identification
Driving change
Customer Thinking
Delivering objectives
Awareness of the market environment
Delivering strategy