We are seeking a dynamic and experienced Human Resource Manager to join our dynamic team and play a pivotal role in shaping the people strategy of our fast-paced, service-driven organization. This role is suited for someone who thrives in high-energy environments, has hands-on experience in HR leadership, and can deeply engage with a large workforce while driving the company's culture and values forward.

KEY RESPONSIBILITIES:


Talent Scouting & Recruitment
Lead full-cycle recruitment from crafting job profiles to on-boarding and off-boarding.
Identify, attract, and retain top talent aligned with company values and performance expectations.
Build a strong pipeline of casual and permanent team members through proactive scouting and networking.
Training & Development
Design and implement regular team training programs focused on up-skilling, team coherence, and performance.
Coordinate cross-functional learning initiatives, ensuring that staff are equipped to deliver consistent and excellent service. Performance & Culture
Lead performance review processes, ensuring alignment with company goals.
Foster a strong team culture rooted in accountability, excellence, and shared values.
Champion employee engagement and contribute to building a resilient, positive workplace.
Workforce & Labor Relations
Maintain a deep understanding of labor laws, especially those affecting casual and minimum-wage workers.
Manage grievances and disciplinary actions in a fair, lawful, and consistent manner.
Ensure the company is compliant with all employment legislation and record-keeping requirements.
HR Systems & Records
Set up and maintain accurate employee records, contracts, schedules, and other compliance-related documentation.
Own and optimize HR systems, ensuring data accuracy and privacy.


MINIMUM REQUIREMENTS


Five plus (5+) years proven experience in an HR management role, ideally in a Security, Marketing, hospitality, service, or operational environment.
Demonstrated success in managing a large and diverse workforce.
A strong working knowledge of Kenyan labor laws and HR compliance practices
High emotional intelligence, excellent communication, and the ability to influence and inspire people.
Experience in talent scouting, hiring for fit, and growing internal talent.
A systems-thinker with attention to detail, excellent organization, and strong execution ability.
A leader who embodies our values, builds strong rapport across teams, and holds a high standard for company culture and team experience. Bachelor's Degree in Human Resource Management, or related field.
A Member of the IHRM-Ke.