Job Summary
Join the dynamic team at our Hardware & Home Centre, where you’ll play a key role in providing outstanding customer experiences and driving sales. As a Sales Associate, you’ll be the face of our store, assisting customers with expert advice on hardware and home improvement products while ensuring the store’s displays are inviting and well-maintained. This is an excellent opportunity to work in a fast-paced, rewarding environment where your knowledge and passion for home improvement will shine. We’re looking for an enthusiastic, customer-focused individuals eager to grow and make a difference in the retail world.

Duties & Responsibilities


- Greet and engage every customer with a friendly demeanor, offering personalized assistance to help them find the right products for their needs, ensuring that each customer receives exceptional service.

- Drive sales by proactively suggesting complementary products and sharing your expertise to inspire customers and increase sales.

- Actively promote store-wide promotions, the GWP Rewards loyalty program, and seasonal deals to boost customer satisfaction and loyalty.

- Stay up-to-date with product features and applications to guide customers through their purchasing decisions confidently.

- Collaborate with your team to maintain an organized, visually appealing store layout and manage stock efficiently.

- Act as a liaison between customers and management to ensure satisfaction and resolve any concerns.

- Assist with receiving, stocking, and replenishing merchandise, ensuring accurate pricing and efficient shelf organization.

- Ensure smooth transactions at the checkout, process payments, and assist in the preparation of customer orders for delivery or pick-up.

- Be willing and available to work overtime when needed to meet business demands.



Qualification & Skills


- Minimum 5 CSEC passes, with an emphasis on subjects relevant to retail or customer service (e.g., English, Mathematics).

- At least one year experience in sales or customer service, preferably in a retail or hardware setting.

- Strong interpersonal and communication skills with a high level of customer service and the ability to build rapport quickly.

- Basic proficiency in Microsoft Office and point-of-sale (POS) systems.

- Previous experience in a hardware, home improvement, or construction-related environment is a significant asset.

- Self-motivated with the ability to work independently and as part of a team.

- Willingness to learn and grow with the company.



Benefits


- Performance incentives and bonuses.

- Health and life insurance.

- Employee discount across the company.

- Company-provided uniforms. 



We appreciate all applications. However, only shortlisted applicants will be contacted.