KEY RESPONSIBILITIES


Cyber Security Operational Support: Project, configure, implement, and maintain all security platforms and any other related software, such as anti-virus, routers, email gateway, switches, firewalls, cryptography systems, SIEM and MDM.
Operational Management: Perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
Reporting: Monitor and test system performance by preparing and delivering system performance statistics and reports.
ICT Projects: Participate in the acquisition of software and equipment.
End User Support: Provide excellent customer service and proven ability to professionally communicate via email, text and phone calls, while delivering effective and efficient end-user support.
Planning and Strategy: Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with the IT strategy.
Log Analysis: Coordinate and oversee log analysis for company managed services offerings to ensure customer policy and security requirements are met.
Network Security: Guarantee network security best practices are executed through auditing: router, change control, switch, firewall configurations and monitoring. To stay up to date with the latest technological trends.


QUALIFICATIONS AND EXPERIENCE


A Bachelor’s Degree in Computer Science, Information Technology or any related field.
A minimum of 3 years of experience in a similar role.
CNNE certification will be treated as an advantage.
Proven experience in overseeing the design, development and implementation of software systems, applications and related products.
Proven experience with systems planning, security principles, general software management and best practices.