Job Summary

The role holder will be responsible for the management and growth of relationship between Heritage and its brokers in order to drive sales through the channel.

Key Responsibilities


Identify broker business opportunities, negotiate and close business deals within the company quality business guidelines to increase the market share.
Participate in the implementation of sales strategy for broker business channel
Provide accurate and competitive quotations for all the products lines and ensure they are delivered promptly to brokers and prospective clients.
Conduct continuous product training for brokers in order to ensure product knowledge and professionalism is upheld and clients are advised appropriately to avoid misrepresentation
Build up detailed knowledge about the company’s products and keep abreast of market conditions and developments.
Conduct broker and clients meetings and run detailed illustrations to introduce them to new and existing general insurance products.
Proactively build long standing relationships with brokers in defined territories and national market
Monitor brokers’ preferences to determine focus of sales efforts Prepare timely, accurate and informative reports on the performance of broker business channel to management for decision making
Conduct market research and intelligence for improved service delivery to clients
Manage quality of broker business, productivity and overall sales performance
Drive achievement of the annual, quarterly and monthly production budget and recruitment targets.
Ensure the company works only with properly licensed brokers with ethical practices
Exploit synergy with other Group companies to grow business
Ensure credit control policy is adhered to in respect to business onboarded
Continuously liaise with ICT to ensure that the S&D module in PAS works in a robust and efficient way for delivery of the department’s objectives
Help manage existing clients and ensure they stay satisfied and positive by offering solutions and services that meet or predict the clients’ future needs to ensure business retention
Implement the Treat Customers Fairly (TCF) guidelines in Sales and Distribution
Embrace governance requirements with respect to KYC/AML/Data protection requirements per governing Acts.


Qualifications


Bachelor’s degree in Insurance, Marketing or other business-related discipline
Progress towards Diploma in Insurance (ACII or AIIK)


Experience


6-8 years’ experience in sales and marketing of general insurance products


Competencies


Sales and marketing skills
Managing and executing strategy
In depth understanding of insurance operations and concepts
Knowledge of insurance regulatory requirements
Knowledge of underwriting processes, procedures and concepts
Insurance product knowledge
Stakeholder management skills
Formulating strategies and concepts
Entrepreneurial and commercial thinking
Planning and organizing
Relating and networking
Working with people
Adapting and responding to change
Deciding and initiating action
Persuading and influencing
Presenting and communicating information