We are seeking a dedicated collection agent to assist our business with the recovery of outstanding payments from debtors.

Responsibilities
•Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department.
•Developing debt collection strategies and plans.
•Contacting debtors by telephone to enact and negotiate debt recovery.
•Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks, and loan documents.
•Preventing repeated payment delinquency by negotiating manageable debt payments.
•Negotiating settlements to receive payment on a certain percentage of the debt.
•Keeping hard copy and electronic records of all communications, payment plans agreed to, and amounts paid.

Requirements
•Debt collection certification or training preferred.
•A minimum of 2 years experience in sales, customer service, or telemarketing.
•Previous debt collection experience will be advantageous.
•Experience in developing and enacting debt recovery plans and strategies to prevent losses.