Key Responsibility Areas 


Perform system testing and installations to evaluate whether ICT products meet the minimum requirements as specified by the client (Internal customer). 
Assist with the support of the lab infrastructure to enable the unit to deliver on its functions. (Internal business process). 
Assist with Lab administration during the absence of the lab coordinator thus ensuring continued service delivery to the clients (Internal business process). 
Report any technical laboratory issues to the technical specialist thereby reducing the time required to resolve those issues resolved (Internal business processes). 
Support SITA research initiatives in developing proofs of concepts and pilots for research projects by ensuring they have access to the lab infrastructure. (Internal customer). 
Attend relevant conferences, exhibitions, road shows and regular training to increase a variety of knowledge and skills. (Learning and growth). 


 Qualifications and Experience 


Required Qualification: 1 - 2-year National Certificate in a relevant discipline / NQF level 5 or accredited specialised courses. A+, N+ certifications are required. 
Experience: 1-2 years’ experience in the ICT field, including maintenance /enhancements of integrated solutions across multiple hardware and software platforms, including experience in hardware technical support, experience in network administration and support, experience in equipment testing and lab experience.