Offer strategic and thought leadership in the Bank’s Product development strategy
Identify customer segments with their respective needs at a granular level, creating personas, customer journeys and attributes that are addressed with Bank products or features using data insights to recommend opportunities that deliver on business aspirations as well as improve internal processes.
Participate in quality and completeness of the finished product by applying best practices to acceptance testing and use product expertise to influence test cases.
Analyze market trends, develop sales, price and profitability plans for new or products in conceptualization in collaboration with the business teams.
Recommend existing Product improvements and identify new opportunities to increase business growth and revenue realization.
Conduct research and evaluate market trends, legal/regulatory climate, competitive products for enhancements as well as elicit insights in the environment to inform the bank’s business.
Be the center of knowledge for analytics related to the bank’s products and prepare monthly product performance reports for ALCO
The manager shall be the Secretary to the PDC thus support the chair with organizing meetings and submissions to the Management ALCO
Present new ideas to Product Development Committee to receive bank consensus for developing the product lines. Prepare all product papers for approval.
Prepare and validate commercial and go-to-market plans before implementation to confirm all key enablers can support the initiative and that the expected impact from the product is realistically derived.
Manage product deployment plans and deliver on new functionalities. Track progress of work and address risk and interdependencies which impact on business units and product streams within the portfolio.
Be the center of reference for the Bank’s product pricing performing tasks relating to presenting Tariff reviews to PDC for consideration, ensuring change requests related to the reviewed tariffs are implemented in the CBS in a timely manner and perform a revenue assurance function.
Identify opportunities for new revenue and cost reduction within the product stream for current and future considerations.
Developing new and innovative collaborative schemes with Organizations and/or Companies through which the Bank’s existing or new products and services can be cost effectively and efficiently delivered to targeted market/customer segments.